Buyers must be at least 18 years of age. If you are younger, please ask your parents to order for you.
Prices quoted are inclusive of Swedish sales tax (VAT), so customers living within the EU are not liable to further taxation on receipt of the goods. Customers from non-EU countries (eg Norway, Switzerland and some others) buy from us with a 20% reduction in the quoted price, but may be liable to pay VAT in their own country on receipt of the goods.
14 day sale and return right
Customers have the right to return goods within 14 days of receipt. Merchandise must be returned as received: ie unused and in the original packaging. Please pack the goods well to avoid damage in transit, and please note that the customer is responsible for return shipping costs. This right do not include salmon flies, as these are produces special for the customer after the order is received.
If the items you receive are incorrect, or if they are damaged or broken, please email us at firstname.lastname@example.org immediately. We will advise on how to return the goods free of charge and you may then have a refund, have the correct items shipped to you, or purchase alternative items from us.
Shipping and Delivery Times
Once we receive your order we can normally have your good delivered in less than one week. Please note that orders placed on Friday afternoon, or during weekends, will be handled on the following Monday morning. We work closely with the Swedish Mail Service, and their equivalent in other countries, to ensure speedy delivery to your doorstep. Scandinavian Fly Lines responsibility for you order ends once we have delivered the goods to the Swedish Mail Service. After this, should a shipment become lost in the post, it is the customer’s responsibility to pursue the matter with the Swedish Mail Service and/or the equivalent service in the customer’s own country.
Shipping and Payment
The only ways you can pay are by credit card (Visa, Mastercard or American Expres), which is done through PayPal.
By EU bank transfer (IBAN)
Using your credit card:
When finished shopping, simply follow the instructions on your screen which will direct you to PayPal.com:
1. On the PayPal website click on “Continue”
2. Supply the requested information
3. Click on “Review your order and continue”
4. If all details are correct click on “Pay now”
Your payment will be sent to us, and you will receive your goods as soon as possible.
Using EU bank transfer:
This is a very secure way to pay, but please note that is only available to customers within the EU.
When finished shopping simply follow the instruction on your screen applicabe to this payment method
When completed the money will be transfered from your bank account to ours, and you will receive your goods as soon as possible.
Scandinavian Fly Lines is a company registered in Sundsvall, Sweden.
Personal Customer Information
We require your information to process and deliver your goods quickly and efficiently: We need your name, delivery address, telephone number and email address. Scandinavian Fly Lines are responsible for the secure handling of this information and will not, under any circumasances, disclose it to third parties.